Information Categories

Information you may provide while visiting our Website or while participating in our Services falls into two broad categories: (i) Personally Identifiable Information, and (ii) Anonymous Information.

"Personally Identifiable Information" means any information that could reasonably be used to identify you, including your name, address, e-mail address, birth date, financial information, cell or land-line phone number, or any combination of information that could be used to identify you.

"Sensitive Personal Information" under applicable state privacy laws includes:

• Social security numbers, driver's license numbers, or passport numbers
• Account log-in credentials, financial account information
• Precise geolocation data
• Racial or ethnic origin, religious beliefs
• Communications contents
• Genetic and biometric data
• Personal data of children under 16
• Health information and sexual orientation data
• Union membership information

"Anonymous Information" is information that does not identify you and may include statistical information concerning, for example, your use of our Services or the pages on our Website that you visit most frequently.

Please keep in mind that our Privacy Policy does not govern information you choose to share with other Users, as we have no direct control over the collection or use of this information. Please use appropriate precautions in sharing your information with other Users. ## Collection of Personally Identifiable Information

We obtain Personally Identifiable Information from those persons who have signed up to participate as a Customer through the Website. In order to access our services as a Customer, you must complete a registration form which specifies the information you must provide. The information required may include:

• Name and contact information (email address, phone numbers, mailing address)
• Social security number (for IRS tax reporting purposes)
• Birth date (for COPPA and eligibility purposes)
• Financial and payment information
• Any additional information you choose to provide

Payment Information

In order to make a payment through our Website, a Customer must provide us with certain account and other payment information, such as information needed to make payment via electronic checks, ACH, credit card or wire transfer.

How We Use Your Personally Identifiable Information

We use your Personally Identifiable Information to:

• Process transactions and facilitate activities you have authorized
• Comply with applicable laws and regulations, including providing materials from regulators
• Communicate with you and confirm transaction eligibility
• Operate our Website and maintain security
• Provide customer support and respond to inquiries
• Improve our services through analysis and feedback

You cannot opt-out of uses necessary for:

• Transaction processing you have authorized
• Legal compliance requirements
• Website operation and security
• Required regulatory notices

Optional Communications

We may periodically send you:

• Informational materials and newsletters
• News, bulletins, and marketing materials
• Service updates and announcements

You may opt-out of these optional communications by emailing us at info@sensorhubb.com. ## Enhanced Security and Protection Measures

(b) Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services;

We have implemented comprehensive security systems designed to prevent unauthorized access to or disclosure of Personally Identifiable Information, including:

2025 Enhanced Security Standards

• Risk-based authentication for account access
• Data encryption both in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy requirements
• Incident response procedures with timely notification protocols
• Multi-factor authentication options for enhanced account security

Cybersecurity Compliance (2025 Updates)

In compliance with emerging state privacy regulations, we conduct:

• Annual cybersecurity audits for high-risk data processing
• Data protection impact assessments before implementing new technologies
• Regular reviews of third-party vendor security practices
• Continuous monitoring of data access and usage patterns

Consumer Rights Under State Privacy Laws

Rights for California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

• Know what personal information we collect, use, disclose, and sell
• Delete personal information we have collected from you
• Correct inaccurate personal information
• Opt-out of the sale or sharing of personal information
• Opt-out of targeted advertising
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your privacy rights
• Access your personal information in a portable format

Rights Under Other State Privacy Laws

If you are a resident of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, Oregon, Texas, Utah, or Virginia, you may have similar rights under your state's comprehensive privacy law.

Automated Decision-Making and Profiling

If we use automated decision-making technology that produces legal or similarly significant effects, you have the right to:

• Receive meaningful information about the logic involved
• Request human review of automated decisions
• Appeal automated decisions that adversely affect you

Universal Opt-Out Mechanisms

We honor universal opt-out preference signals, including:

• Global Privacy Control (GPC) browser signals
• Other recognized universal opt-out mechanisms
• Manual opt-out requests submitted through our website ## Children's Privacy (Enhanced 2025 Protections)

WE DO NOT ALLOW INDIVIDUALS WHO WE KNOW ARE UNDER 18 TO PARTICIPATE IN OUR WEBSITE OR SERVICES.

In compliance with federal and state laws:

OUR CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE (EXCLUDING SERVICES PROVIDED UNDER A SEPARATE CUSTOMER AGREEMENT) SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). FOR THE AVOIDANCE OF DOUBT, THIS THRESHOLD LIMITATION OF LIABILITY DOES NOT APPLY TO LIABILITY ARISING UNDER A SEPARATE CUSTOMER AGREEMENT, WHICH SHALL BE GOVERNED BY THE TERMS OF SUCH AGREEMENT.

• All data from individuals under 13 is treated as sensitive personal information
• We obtain affirmative consent for data collection from minors aged 13-17
• We do not sell or share personal information of minors under 16 without explicit opt-in consent
• We implement age-appropriate design features and privacy protections

Third Party Access to Personally Identifiable Information

We may share your Personally Identifiable Information with:

Service Providers

We share only necessary information with service providers who:

• Perform functions on our behalf
• Commit to protecting your information
• Use information only for specified purposes

Legal Requirements

We may disclose information when we reasonably believe it is required by:

• Applicable law or legal process
• Law enforcement agencies
• Regulatory authorities
• Court orders or subpoenas

Business Transfers

In connection with a sale or transfer of assets, provided the acquiring party agrees to equivalent privacy protections.

Data Retention and Deletion

We retain personal information only as long as necessary for:

• Fulfilling the purposes for which it was collected
• Complying with legal obligations
• Resolving disputes and enforcing agreements

Upon request, we will delete your personal information, except where retention is required by law or for legitimate business purposes.

International Data Transfers For Customers in the European Union

Personal information may be transferred to, stored, and processed outside the European Economic Area ("EEA"). We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions
• Other approved transfer mechanisms

You have the right to access information held about you. Access requests may be subject to a reasonable fee to cover administrative costs. ## Notice of Security Incidents

If we detect unauthorized access to or use of Personally Identifiable Information, we will:

• Investigate the incident promptly
• Notify affected users if sensitive information is involved
• Report to applicable regulatory authorities as required
• Provide assistance and resources to affected individuals
• Implement additional safeguards to prevent future incidents

State-Specific Privacy Rights

California Residents - Additional Rights

• Data Broker Delete Act: We comply with data broker registration requirements
• Shine the Light Law: You may request information about third-party sharing for direct marketing
• SB-362: Enhanced protections for connected device information

Other State Residents

Residents of states with comprehensive privacy laws have rights similar to those described above. Contact us for specific information about your state's requirements.

Contact Information and Exercising Rights

To exercise your privacy rights or ask questions about this Privacy Policy, contact us:

Email: info@sensorhubb.com

Mail: SensorHubb c/o Fides Food Service Solutions, LLC

412 Olive Ave Suite 619

Huntington Beach, CA 92648

Identity Verification

To protect your privacy, we may require verification of your identity before processing requests. We will use reasonable verification methods based on the type of request.

Response Timeframes

We will respond to verified requests within the timeframes required by applicable law:

• CCPA requests: 45 days (with possible 45-day extension)
• Other state law requests: As required by applicable state law

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• Updates to applicable laws
• New regulatory requirements
• Enhanced security measures

Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• Updated effective date at the top of this policy

Regulatory Compliance Updates (2025)

This Privacy Policy has been updated to comply with:

• 2025 State Privacy Laws: Delaware, Iowa, Nebraska, New Hampshire privacy acts
• Enhanced CCPA Regulations: Automated decision-making, cybersecurity audit requirements
• Food Safety Modernization Act (FSMA): Updated data handling for food safety compliance
• Federal Trade Commission Guidelines: Enhanced disclosure requirements
• Biometric Privacy Laws: Protection of biometric identifiers and information ## Cookie and Tracking Technology Information

Complaints and Regulatory Contact Information

California Residents

• California Privacy Protection Agency: https://cppa.ca.gov
• California Attorney General: https://oag.ca.gov
• Consumer Complaint Unit: 400 R Street, Sacramento, CA 95814 | (800) 952-5210

Other States

Contact your state's consumer protection authority or attorney general's office for privacy-related complaints.

Last Updated: July 2, 2025

DBA: SensorHubb

Legal Entity: Fides Food Service Solutions, LLC