top of page

Privacy Policy

Purpose of our Privacy Policy

Fides Food Service Solutions LLC, doing business as SensorHubb ("we," "us," "our," or "SensorHubb"), is aware of the trust you place in us and our responsibility to protect your privacy. This privacy policy and agreement (our "Privacy Policy") specifies the personal information that we ask you to provide in order to participate in the Services we offer and governs how we treat this personal information. We operate our Website at www.sensorhubb.com ("Website") and offer our Services pursuant to the statutes and regulations that apply to this Website with respect to the Services provided through this Website ("Applicable Law").

​

PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOUR CONSENT TO THE TERMS OF THIS PRIVACY POLICY CREATES LEGAL OBLIGATIONS FOR YOU AND FOR US. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE.

​

You indicate your consent to the terms of this Privacy Policy in various ways, depending on your use of the services offered by the Website. By accessing and using the Website as a Website visitor, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it. If you register as a Customer on our Website, during the registration process you will be asked to confirm that you have reviewed this Privacy Policy and that you agree to its terms. Such confirmation constitutes your agreement to be bound by this Privacy Policy. You are permitted to register only in your capacity as an individual, and we do not allow Customers to register on behalf of a group or organization.

Information Categories

Information you may provide while visiting our Website or while participating in our Services falls into two broad categories: (i) Personally Identifiable Information, and (ii) Anonymous Information.

"Personally Identifiable Information" means any information that could reasonably be used to identify you, including your name, address, e-mail address, birth date, financial information, cell or land-line phone number, or any combination of information that could be used to identify you.

​

"Sensitive Personal Information" under applicable state privacy laws includes:

  • Social security numbers, driver's license numbers, or passport numbers

  • Account log-in credentials, financial account information, debit or credit card numbers

  • Precise geolocation data

  • Racial or ethnic origin, religious beliefs, political opinions

  • Communications contents (not otherwise exempt)

  • Genetic data, biometric data processed to uniquely identify an individual

  • Personal information collected about children under 16 years of age

  • Health information and sexual orientation data

  • Union membership information

  • ​

"Anonymous Information" is information that does not identify you and may include statistical information concerning, for example, your use of our Services or the pages on our Website that you visit most frequently.

Please keep in mind that our Privacy Policy does not govern information you choose to share with other Users, as we have no direct control over the collection or use of this information. Please use appropriate precautions in sharing your information with other Users. ## Collection of Personally Identifiable Information

We obtain Personally Identifiable Information from those persons who have signed up to participate as a Customer through the Website. In order to access our services as a Customer, you must complete a registration form which specifies the information you must provide. The information required may include:

​

  • Name and contact information (email address, phone numbers, mailing address)

  • Social security number (for IRS tax reporting purposes)

  • Birth date (for COPPA and eligibility purposes)

  • Financial and payment information

  • Any additional information you choose to provide

  • ​

Payment Information

In order to make a payment through our Website, a Customer must provide us with certain account and other payment information, such as information needed to make payment via electronic checks, ACH, credit card or wire transfer.

​

How We Use Your Personally

Identifiable Information

​

We use your Personally Identifiable Information to:

  • Process transactions and facilitate activities you have authorized

  • Comply with applicable laws and regulations, including providing materials from regulators

  • Communicate with you and confirm transaction eligibility

  • Operate our Website and maintain security

  • Provide customer support and respond to inquiries

  • Improve our services through analysis and feedback

​

You cannot opt-out of uses necessary for:

  • Transaction processing you have authorized

  • Legal compliance requirements

  • Website operation and security

  • Required regulatory notices

​

Optional Communications

We may periodically send you:

  • Informational materials and newsletters

  • News, bulletins, and marketing materials

  • Service updates and announcements

​

You may opt-out of these optional communications by emailing us at info@sensorhubb.com. ## Enhanced Security and Protection Measures

We have implemented comprehensive security systems designed to prevent unauthorized access to or disclosure of Personally Identifiable Information, including:

​

2025 Enhanced Security Standards

  • Risk-based authentication for account access

  • Data encryption both in transit and at rest using industry-standard protocols

  • Regular security audits and vulnerability assessments

  • Employee training on data protection and privacy requirements

  • Incident response procedures with timely notification protocols

  • Multi-factor authentication options for enhanced account security

​

Cybersecurity Compliance (2025 Updates)

In compliance with emerging state privacy regulations, we conduct:

  • Annual cybersecurity audits for high-risk data processing

  • Data protection impact assessments before implementing new technologies

  • Regular reviews of third-party vendor security practices

  • Continuous monitoring of data access and usage patterns

​

​

Consumer Rights Under State Privacy Laws

​

Rights for California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

  • Know what personal information we collect, use, disclose, and sell

  • Delete personal information we have collected from you

  • Correct inaccurate personal information

  • Opt-out of the sale or sharing of personal information

  • Opt-out of targeted advertising

  • Limit the use and disclosure of sensitive personal information

  • Non-discrimination for exercising your privacy rights

  • Access your personal information in a portable format

  • ​

Rights Under Other State Privacy Laws

​

If you are a resident of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, Oregon, Texas, Utah, or Virginia, you may have similar rights under your state's comprehensive privacy law.

​

Automated Decision-Making and Profiling

​

If we use automated decision-making technology that produces legal or similarly significant effects, you have the right to:

  • Receive meaningful information about the logic involved

  • Request human review of automated decisions

  • Appeal automated decisions that adversely affect you

​

Universal Opt-Out Mechanisms

​

We honor universal opt-out preference signals, including:

  • Global Privacy Control (GPC) browser signals

  • Other recognized universal opt-out mechanisms

  • Manual opt-out requests submitted through our website ## Children's Privacy (Enhanced 2025 Protections)

  • ​

WE DO NOT ALLOW INDIVIDUALS WHO WE KNOW ARE UNDER 18 TO PARTICIPATE IN OUR WEBSITE OR SERVICES.

In compliance with federal and state laws:

  • All data from individuals under 13 is treated as sensitive personal information

  • We obtain affirmative consent for data collection from minors aged 13-17

  • We do not sell or share personal information of minors under 16 without explicit opt-in consent

  • We implement age-appropriate design features and privacy protections

  • ​

Third Party Access to Personally Identifiable Information

We may share your Personally Identifiable Information with:

​

Service Providers

We share only necessary information with service providers who:

  • Perform functions on our behalf

  • Commit to protecting your information

  • Use information only for specified purposes

​

Legal Requirements

We may disclose information when we reasonably believe it is required by:

  • Applicable law or legal process

  • Law enforcement agencies

  • Regulatory authorities

  • Court orders or subpoenas

Business Transfers

In connection with a sale or transfer of assets, provided the acquiring party agrees to equivalent privacy protections.

​

Data Retention and Deletion

We retain personal information only as long as necessary for:

  • Fulfilling the purposes for which it was collected

  • Complying with legal obligations

  • Resolving disputes and enforcing agreements

Upon request, we will delete your personal information, except where retention is required by law or for legitimate business purposes.

​

International Data Transfers

For Customers in the European Union

Personal information may be transferred to, stored, and processed outside the European Economic Area ("EEA"). We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses

  • Adequacy decisions

  • Other approved transfer mechanisms

You have the right to access information held about you. Access requests may be subject to a reasonable fee to cover administrative costs. ## Notice of Security Incidents

If we detect unauthorized access to or use of Personally Identifiable Information, we will:

  • Investigate the incident promptly

  • Notify affected users if sensitive information is involved

  • Report to applicable regulatory authorities as required

  • Provide assistance and resources to affected individuals

  • Implement additional safeguards to prevent future incidents

State-Specific Privacy Rights

California Residents - Additional Rights

  • Data Broker Delete Act: We comply with data broker registration requirements

  • Shine the Light Law: You may request information about third-party sharing for direct marketing

  • SB-362: Enhanced protections for connected device information

Other State Residents

Residents of states with comprehensive privacy laws have rights similar to those described above. Contact us for specific information about your state's requirements.

​

Contact Information and Exercising Rights

To exercise your privacy rights or ask questions about this Privacy Policy, contact us:

Email: info@sensorhubb.com

Mail: SensorHubb c/o Fides Food Service Solutions, LLC
412 Olive Ave Suite 619
Huntington Beach, CA 92648

Identity Verification

To protect your privacy, we may require verification of your identity before processing requests. We will use reasonable verification methods based on the type of request.

Response Timeframes

We will respond to verified requests within the timeframes required by applicable law:

  • CCPA requests: 45 days (with possible 45-day extension)

  • Other state law requests: As required by applicable state law

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices

  • Updates to applicable laws

  • New regulatory requirements

  • Enhanced security measures

Material changes will be communicated through:

  • Email notification to registered users

  • Prominent notice on our website

  • Updated effective date at the top of this policy

Regulatory Compliance Updates (2025)

This Privacy Policy has been updated to comply with:

  • 2025 State Privacy Laws: Delaware, Iowa, Nebraska, New Hampshire privacy acts

  • Enhanced CCPA Regulations: Automated decision-making, cybersecurity audit requirements

  • Food Safety Modernization Act (FSMA): Updated data handling for food safety compliance

  • Federal Trade Commission Guidelines: Enhanced disclosure requirements

  • Biometric Privacy Laws: Protection of biometric identifiers and information ## Cookie and Tracking Technology Information

Cookies We Use

We use the following types of cookies and tracking technologies:

Essential Cookies

Cookie NamePurposeDuration

CUSTOMER_AUTHAuthentication statusSession

CARTShopping cart associationSession

FRONTENDSession managementSession

Analytics Cookies

Cookie NamePurposeDuration

VIEWED_PRODUCT_IDSRecently viewed products30 days

LAST_CATEGORYNavigation history30 days

Preference Cookies

Cookie NamePurposeDuration

CURRENCYCurrency preference1 year

STORELanguage/store selection1 year

USER_ALLOWED_SAVE_COOKIECookie consent status1 year

Your Cookie Choices

You can control cookies through:

  • Browser settings to block or delete cookies

  • Opt-out mechanisms provided on our website

  • Third-party opt-out tools and preference centers

Complaints and Regulatory Contact Information

California Residents

Other States

Contact your state's consumer protection authority or attorney general's office for privacy-related complaints.

Last Updated: July 2, 2025
DBA: SensorHubb
Legal Entity: Fides Food Service Solutions, LLC

bottom of page